Bridging the gap that helped minimize the roadblocks between dealers and customers - Solutions that work.

Authored by Ameex Technologies on 11 Sep 2018

The company supplies complete cab systems to the global heavy-duty truck, construction, and agriculture markets, as well as speciality and military transport markets. In 2004, they opened their first facility in Shanghai, China- the company went public this same year. Maintaining operations in North America, Europe, Asia and Australia, they employ over 7,000 workers worldwide. The company's revenues in the fiscal year 2013 totaled $747.7M.

Challenge

Given the company's products and markets, the client found themselves in a unique situation in developing websites for its subsidiaries. Both their subsidiary websites needed to accomplish one single goal: minimize the roadblocks between dealers and customers. Because they are a global company, a multilingual solution was necessary. They also wanted customers to be able to virtually "build" their seats to ensure a good fit-a true challenge in the past due to the limitations of technology. 

Solution

Ameex took the unique challenges faced by the client and used them as inspiration for creating brand new websites for its subsidiaries. Thanks to a dealer locator placed front and center, customers can now find products available in their area based upon their zip code. Both sites are multilingual, allowing for easy use all over the globe. Incorporated into their sites is an advanced Solr search feature, helping users search product catalogs for multiple SKUs, all while adding products to "wish lists," or even sending suggestions to friends and fleet managers. 

Updating content is a breeze for the client now, as both sites can be managed via a single portal. The end result? A website that's user-friendly for both customers and management.  

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